Nothing could be simpler, by letting Owen's teams guide you, you download the module directly into your back-office and in less than 24 hours your catalog is synchronized and generates its first sales!
In less than 24 hours Owen is activated in your store. It takes 3 steps to create your account: a mini-questionnaire, the sending of proofs and the signature of the contract. Loading the Owen module will then take from 2 hours to 12 hours. This time varies according to the size of your catalog.
It is very easy to declare a claim with Owen: just go to the customer page and follow the instructions for an online declaration, 24/7. If the customer prefers to make the claim by phone, this is also possible: the number is listed on the "contacts" page.
No installation or user fees! Owen is the very first integrated insurance module with no hidden costs and no code.
Not all your products are eligible for Owen protection. Our module automatically recognizes the products eligible for Owen protection and automatically synchronizes with your catalog. On the other hand, if you wish to remove protection from certain products, you can do so at any time in your back office.
You collect the premium paid by your customer when he or she places an Owen policy in the shopping cart. This collection is done on behalf of Owen, without having to pay any tax (neither VAT nor insurance tax). At the end of the month, we will send you a slip to collect these premiums, to pay your commissions, and our insurance partner will take care of the tax payments.
Yes, for all Owen protection related repairs, your customers are first directed to your shop. If your customer wants to go to another shop closer to home, that's fine too, our management teams will tell them where to go or send their unit.
If you do not have a workshop, the customer can go to the center of his choice on the indications of our management teams. If they don't know of one, we can direct them to the workshops of partner distributors near their home.
You can disconnect the Owen module from your e-commerce site at any time. However, we will continue to protect your customers already protected by our services. But before you stop, contact us, we may be able to provide you with answers.