We take care of what matters to you

Your everyday projects and expenses are in safe hands.

Reporting a claim

Stay calm, you're at Owen's

Easy

Tell us at any time what has happened to your Owen space

Reagent

Receive an immediate response and send the supporting documents to validate your request

No stress

Throughout the process,
Owen will accompany you and facilitate your steps

Simplicity according to Owen

Hello Owen!
I had an accident on my scooter... I fell while avoiding a pedestrian: the front wheel and suspension are broken, I can't use it anymore 😥
Vincent
Hi, I'm Claire from Owen, sorry to hear about your accident😔
Could you please give me your contract number and the model of your scooter?
Claire d'Owen
It is the n°345678 and the model Plume Mobility Allure
Vincent
It's all good! 🎉
Your repair for an amount of 110€ is validated, you can go to this repair point with your vehicle.
Claire d'Owen
Great, Thanks! 😄
Do I have to pay anything?
Vincent
No! 😊
Your declaration is taken into account and the repair shop is informed. You will receive by email the ticket to be presented when you pass by.
Claire d'Owen
Declare your claim

Enjoy longer
the products you love

Against breakage

When your device is broken, Owen fixes it without wasting your time

Against theft

Owen replaces your device with a buy-back coupon

Breakdown warranty

Owen takes care of breakdowns beyond the manufacturer's warranty

No paperwork

No more lengthy procedures, Owen digitalizes and accelerates your compensation

0 hidden cost

No management or handling fees are charged

Repair and replacement

Owen can repair or replace your product in a flash

Protection for all types of products

Tab 1
Breakage and theft insurance
Extended warranty
Trade-in guarantee
New mobilities
Devices
connected
Nomadic Products
Smartphones
Furniture & Decor
Computer
Instruments
Musical instruments
Sports equipment
Sports equipment
New mobilities
New mobilities
HIgh-tech
High-tech
Nomadic Products
Mobile products
Instruments
Musical instruments
Sports equipment
Sports equipment
New mobilities
Devices
connected
Nomadic Products
Smartphones
Furniture & Decor
Computer
Instruments
Musical instruments
Sports equipment
Sports equipment
New mobilities
Devices
connected
Nomadic Products
Smartphones
Furniture & Decor
Computer
Instruments
Musical instruments
Sports equipment
Sports equipment
New mobilities
Devices
connected
Nomadic Products
Smartphones
Furniture & Decor
Computer
Instruments
Musical instruments
Sports equipment
Sports equipment
New mobilities
Connected devices
Smartphones
Furniture & Decor
Computer
Musical instruments
Sports equipment
New mobilities
Devices
connected
Nomadic Products
Smartphones
Furniture & Decor
Computer
Instruments
Musical instruments
Sports equipment
Sports equipment

F.A.Q

How do I add Owen protection?
How to report a claim?
What should I do if I can't find my login information to report a claim?
If I change my mind, how do I cancel my Owen coverage?
If I cancel the order of the product protected by Owen, does the protection cancel too?
How do I cancel my Owen coverage?

Have a question?
We are here to help you

Contact us